Customer Reviews & Ratings in Wichita, KS
Honest feedback from residential and commercial clients across Wichita, Derby, Maize, and Sedgwick County over our 10 years of operation.
Why We Lead with Reliable Communication
We keep our reviews completely transparent. Over our decade in business—especially during past ownership handoffs—we experienced firsthand how frustrating poor communication can be for homeowners. Under current owner Keynan, Grass Monkey guarantees that every client receives prompt call/text responses, a dedicated weekly route schedule, and zero excuses.
How We Earn 5-Star Reviews on Every Visit
Every lawn crew operates under a strict field inspection protocol before pulling away from your curb:
Razor Sharp Blades
Mower blades are balanced and ground sharp every week to ensure crisp, clean cuts that keep turf green and disease-free.
Vertical Steel Edging
Walkways, curbs, and driveways receive hard vertical blade passes for laser-straight boundary definition without sod gouging.
100% Debris Blower Sweep
All patios, porches, decks, driveways, and mulched flowerbeds are blown completely free of grass clippings before departure.
Gate Latch Verification
Every backyard gate is double-checked and physically tested to be firmly latched to protect family dogs and pets.
Real Turf Challenges Solved Across Wichita Neighborhoods
Every corner of Wichita has distinct microclimates, shade canopies, and soil structures. Here is how our crews tailor solutions:
The Challenge: Deep mature oak shade, bare fescue patches, heavy autumn leaf drop.
Our Protocol: Raised mower decks to 4.0 inches, applied shade-tolerant premium tall fescue seed blends, and performed double-pass core aeration.
The Result: Thick, dark-green turf canopy that stays lush without summer disease or moss invasion.
The Challenge: Severe developer clay compaction, water pooling, aggressive field sandbur & crabgrass.
Our Protocol: Spring pre-emergent barrier, liquid soil humic acid conditioning, and routine rotary blade sharpening.
The Result: Porous, aerated root systems that absorb cycle-and-soak irrigation without street runoff.
The Challenge: Historic homes with tight fence gates, decorative brick flowerbeds, and river silt soil.
Our Protocol: Walk-behind precision 36-inch commercial mowers, hand-string perimeter trimming, and complete sidewalk blow-off.
The Result: Zero gate damage, laser-sharp lawn edges, and tidy mulched flowerbeds after every visit.
The Challenge: Half-acre corner lots with high wind exposure, rapid drought dry-out, and uneven slopes.
Our Protocol: Roller striping on 61-inch Scag mowers, slow-release summer nitrogen feeding, and balanced irrigation audits.
The Result: Showcase diamond striping that won multiple neighborhood yard-of-the-month accolades.
Authentic Local Feedback & Owner Responses
Read real Google reviews from residential homeowners, Local Guides, and commercial clients across Sedgwick County. Below you will also find historical reviews from our transition era where owner Keynan personally stepped up to resolve client inquiries.
Neighborhood Mowing & Grounds Care Favorites
“How can you go wrong choosing a company with a name like 'Grass Monkey?' Seriously though, Dennis has been caring for my front yard for just about a month now and I could not be happier. He is quick, thorough, reasonably priced, flexible and is always willing to help with ideas for my yard. Grass Monkey provides professional lawn care and landscaping services with a smile. I highly recommend this company!”
“Reliable, professional lawn care at an affordable price. I've used them since the start of summer and have never been disappointed. Look no further!”
“Have had this company out to do work multiple times for a few different projects. Always on time. Always get the results expected. Never been upsold anything we didn't need. I highly recommend them.”
“I would highly recommend grass monkey to anyone. I called 5 different companies and he was the only one to call me back. He showed up exactly when he said he would and his work exceeded my expectations.”
“Dennis and his team do an excellent job! They not only cut the grass but also do trimming, edging, and other landscaping for an affordable price!”
“Very prompt at getting our yard mowed, weedeated and edged. Gets back to you in a timely manner. He made our yard look great. Highly recommend.”
“Great value and service! I usually mow my own lawn but tempted to let Grass Monkey do it full time for the price!”
“Awesome company!! Always addressed needs or concerns. Comfortably and competitively priced. Outstanding communication!”
“Awesome service, great work, and competitive pricing.”
“This company is Top Notch. I would highly recommend.”
“Grass Monkey Lawn Care is a great and friendly lawn care service! They offer many different services all at a great price. They are very aware of what their customers want and always go above and beyond the expectations.”
“Did an excellent job on our lawn!”
Sprinkler Repair & Weekly Maintenance Reviews
“Positive: Quality work and prompt turnaround on our sprinkler system.”
“I'm glad we got your sprinkler system repaired! Thank you for the business.”
“Positive: Responsiveness, Punctuality, Quality, Professionalism, Value across every weekly visit.”
“Thank you for the positive review, we appreciate you trusting us and signing up on our weekly lawn maintenance schedule.”
Ownership Transition & Real Owner Responses
When founder Dennis transferred accounts in 2017 to interim operators, route interruptions occurred. When current owner Keynan took over in 2018, he responded openly on Google to make things right. Here is how genuine accountability built the Grass Monkey of today:
“When Dennis sold the company, I was told my lawn mowing service would continue uninterrupted. It's been about a month since the last mowing and the new owner has been a total no-show. I've tried calling their listed number, but get no answer and the voicemail inbox is full...”
“Hello Shaun. My name is Keynan and I just bought out Grass Monkey. I want to apologize for your bad experience during the previous ownership handoff. Please let me know if there is anything I can do to help you. Thank you.”
“Service was great until Dennis sold the company. New owners over promise and under deliver. For 3 weeks I called to have them come service my business and every time Austin said they would be out the next day. The new owners are very unreliable. Cancelled my service.”
“Hi Steve, I am sorry with your recent troubles with Grass Monkey. I just bought out Grass Monkey Lawn Care from Austin and would like to make things right for you. Please contact us with any questions or if you'd like to continue your service with us under new direct management.”
“I hired Dennis to mow my elderly mother's yard since I do not live in the area. During the ownership transfer they stopped coming out. No call, no text, no email...”
“Hi Susan, my name is Keynan and I just bought out Grass Monkey. I am sorry about miscommunication with the previous owner. I would like to help you have a good experience with us, please contact me with any questions you might have.”
“Dennis was great but sold the company to FreshKutt. The interim owners didn't come out for three weeks, communication was terrible and was told numerous times they would be out but never came...”
“Hello Jeff, my name is Keynan and I just bought out FreshKutt and Grass Monkey Lawn Care. I know when we bought these businesses there were some transition issues. We are trying our best to get everybody back to normal. I would like to apologize for the previous owner and lack of communication. I would like to make things right, please contact us if you'd like to clear things up.”
“Experienced billing and service confusion after the transition and couldn't reach dispatch on the old line...”
“Travis, I'm sorry you felt you had a bad experience. We would love to make it right with you. We have on file each time we were there to service your property along with each invoice reflecting those dates. Our records show everything up to date with zero disputed charges. Feel free to send us an email, I'd be happy to send you our records showing our service dates and invoices.”
Verified Across Major Local Directories
Our business details, ratings, and dispatch headquarters at 21st and Tyler are independently verified across top local platforms:
Frequently Asked Questions About Our Reviews & Guarantees
How we maintain accountability, verify feedback, and guarantee quality on every lawn.
Experience the Grass Monkey Difference
Join dozens of satisfied Wichita homeowners who count on us for clean cuts, sharp edges, and dependable communication.